6-1 - Server Connection Failure

6-1 - Server Connection Failure

Network communication layer, failure to connect to the service provider’s service.

Possible Causes

The service provider’s network is unexpectedly disconnected or intercepted by firewalls and third-party tools, unable to provide external services.

Troubleshooting and Solution Steps

1. If it’s a REST connection, check if the server configuration for the request is correct.
2. Check if the network communication is normal; you can use some simple CMD commands for detection, such as ping, etc.

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Last modified September 30, 2024: Update & Translate Overview Docs (#3040) (d37ebceaea7)