2 SLA
- Overview
- SLAs

2 SLA

Overview

This section allows to view and configure SLAs.

SLAs

A list of the configured SLAs is displayed. Note that only the SLAs related to services accessible to the user will be displayed (as read-only, unless Manage SLA is enabled for the user role).

Displayed data:

Parameter	Description
Name	The SLA name is displayed. The name is a link to SLA configuration.
SLO	The service level objective (SLO) is displayed.
Effective date	The date of starting SLA calculation is displayed.
Reporting period	The period used in the SLA report is displayed - daily, weekly, monthly, quarterly, or annually.
Time zone	The SLA time zone is displayed.
Schedule	The SLA schedule is displayed - 24x7 or custom.
SLA report	Click on the link to see the SLA report for this SLA.
Status	The SLA status is displayed - enabled or disabled.