Troubleshooting security

Use the information in this section to troubleshoot common problems and find answers for frequently asked questions.

• Some settings are not returned via the nodes settings API
• Authorization exceptions
• Users command fails due to extra arguments
• Users are frequently locked out of Active Directory
• Certificate verification fails for curl on Mac
• SSLHandshakeException causes connections to fail
• Common SSL/TLS exceptions
• Common Kerberos exceptions
• Common SAML issues
• Internal Server Error in Kibana
• Setup-passwords command fails due to connection failure
• Failures due to relocation of the configuration files

For issues that you cannot fix yourself … we’re here to help. If you are an existing Elastic customer with a support contract, please create a ticket in the Elastic Support portal. Or post in the Elastic forum.